Question 1

Is local pickup available?

Accepted Answer

Yes, we offer local pickup in the Bronx, NY 10451. You’ll receive pickup instructions via email after your order is placed.

Question 2

What are your business hours and days?

Accepted Answer

We’re open Tuesday through Saturday. Lash services and local pickups are available by appointment only. We’re closed on Sundays and Mondays.

Question 3

How long does shipping take?

Accepted Answer

Please allow 1–3 business days for order processing. Once shipped, you’ll receive a tracking number. Standard shipping typically takes 3–5 business days.

Question 4

I put the wrong address — what can I do?

Accepted Answer

Please contact us immediately if you entered the wrong shipping address. Once the order has shipped, we are not responsible for lost or misdelivered packages due to incorrect address info.

Question 5

Do you offer international shipping?

Accepted Answer

At this time, we only ship within the U.S.